SHIPPING POLICY
At Paris Femme, we ensure that your order is processed and delivered safely and efficiently.
PROCESSING AND SHIPPING TIMES
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Order processing: Orders placed before 10:00 p.m. (GMT+01:00, Paris time) are generally processed within 1 to 3 days, Monday through Sunday.
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Shipping: Orders are shipped Monday through Friday.
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Estimated delivery time: 8 to 12 business days after shipping.
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Delivery fees: Free for all orders.
Delivery times are provided for guidance only and may vary depending on the destination, carrier, customs procedures, and other circumstances beyond our control.
DELIVERY TRACKING AND UPDATES
Once your order has shipped, you will receive tracking information by email or SMS.
Customers can use this information to track their shipment and receive updates from the carrier regarding delivery or package availability for collection.
It may take some time for tracking information to be updated during transit or customs processing.
DELIVERY ATTEMPTS AND PICKUP POINTS
If the carrier is unable to deliver the package directly to the address provided, it may be made available at a designated pickup point, parcel shop, collection center, or other carrier facility.
Customers are responsible for collecting their package within the time frame specified by the carrier and must follow the notifications and collection instructions provided by the carrier.
If a package is not collected within the time frame specified by the carrier and is subsequently returned to the sender, please contact our customer service team so that we can review the situation and inform you of the available options.
DELIVERY CONFIRMATION
An order may be considered delivered or properly made available for pickup when the carrier's tracking information confirms delivery to the specified address, a designated pickup point, or any other authorized collection facility.
We recommend that customers regularly check the tracking information and carrier notifications throughout the delivery process.
DELIVERY-RELATED ISSUES
If the tracking information indicates that your order has been delivered, is available at a pickup point, or has been returned to the sender and you have questions about your shipment, please contact us at:
Email: contact@parisfemme.com
Our customer service team will review the tracking information and tell you the appropriate next steps.
Delivery times by country
| Countries |
Estimated transit times |
Total time (processing + transit) |
| 🇫🇷 France |
8 to 12 days |
9 to 15 days |
| 🇧🇪 Belgium |
8 to 12 days |
9 to 15 days |
| 🇩🇪 Germany |
8 to 12 days |
9 to 15 days |
| 🇬🇧 United Kingdom (UK) |
8 to 12 days |
9 to 15 days |
| 🇺🇸 United States (USA) |
8 to 12 days |
9 to 15 days |
| 🇮🇱 Israel |
10 to 16 days |
11 to 19 days |
| 🇨🇿 Czech Republic |
8 to 12 days |
9 to 15 days |
| 🇨🇭 Switzerland |
8 to 12 days |
9 to 15 days |
📍 Order tracking & notifications
As soon as your order is shipped, you will receive a tracking number by email or SMS so you can track your package in real time. Upon request, a delivery confirmation can be sent by SMS.
Contact
If you have any questions about your order, our customer service is available:
📧 Email: contact@parisfemme.com
📞 Phone (France): +33 6 44 65 70 62
Thank you for choosing Paris Femme for your shopping. We are committed to providing you with a reliable and efficient delivery service.
🛍️ Paris Femme – Let’s embrace fashion, let’s live with elegance!
🌐 www.ParisFemme.com
Operating company:
MIDDLETON LIMITED
Registration number:80285400
Registered office address:
Flat 5, 4/F,
Won Hing Building,
74–78 Stanley Street,
Central,
Hong Kong
Contact address:
Tour Oxygène
, 10–12 Boulevard Marius Vivier Merle
, 69003 Lyon,
France
