PRIVACY POLICY - PARIS WOMAN


Last updated: 12/09/2024

This Privacy Policy describes how Paris Femme (the "Site," "we," "our," or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on ParisFemme.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, a website visitor, or any other person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy: We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other actions required by applicable law.

How we collect and use your personal information: To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months, as described below. The information we collect and use varies depending on how you interact with us. In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect: The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect: We collect personal data about you when you provide it to us directly and through your use of the Site. This information may include:

  • Information you provide to us when you use our Site (for example, your name, contact details, gender, product reviews, and any information you add to your account profile).
  • Transaction and billing information if you make purchases from us or using our Site (for example, credit/debit card details and shipping information).
  • History of your interactions with us (for example, if you contact our customer service, interact with us on social media).
  • Information you provide to us when you participate in a contest or survey.
  • Information collected automatically using cookies and other tracking technologies (for example, the pages you viewed and whether you clicked a link in one of our emails). We may also collect information about the device you use to access our Site.
  • Other information necessary to provide the Site, for example, we may access your location if you give us your consent.
  • If you also make purchases in one of our stores, we may combine the information you provide to us in-store (for example, if you make a purchase or join our mailing list in-store) with the information above.

Information collected by automated means: When you visit our sites, interact with our communications, or visit our stores, we collect certain information automatically. To collect this information, we may use cookies, web beacons, and similar technologies. A “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as a pixel tag or transparent GIF, is used to transmit information to a web server. We may also collect information about your online activities over time and across different third-party websites. The information we collect automatically may include:

  • URLs that refer visitors to our websites;
  • Search terms used to access our websites;
  • Details about the emails we send, such as opens, clicks, and unsubscribes;
  • Details about the devices used to access our websites (such as IP address, browser information, device information, and operating system);
  • Details about your interaction with our websites (such as the date, time, duration of the visit, and specific pages viewed during your visits, referral activity, and emails you may have opened);
  • Information about activity in our stores, such as through surveillance cameras or geolocation to identify traffic in our stores;
  • Usage information (such as the number and frequency of visitors to our websites).

We may link this information to your Paris Femme account if you have one, to the device you use to access our Services, or to the email or social media accounts you use to interact with Paris Femme.

For more information about the use of cookies, please see our COOKIE POLICY HERE.

How we use your information: Depending on how you use our Site, your interactions with us, and the permissions you grant us, the purposes for which we use your personal data include:

  • To fulfill your order and maintain your online account.
  • To manage and respond to any request or complaint addressed to our customer service.
  • To personalize the Site for you and show you content that we believe will interest you most, based on your account information, purchase history, and browsing activity.
  • To improve and maintain the Site, and monitor its usage.
  • For market research, for example, we may contact you to get your feedback on our products.
  • To send you marketing messages and show you targeted advertisements, when we have your consent or are otherwise authorized to do so.
  • For security reasons, to investigate fraud, and if necessary, to protect ourselves and third parties.
  • To comply with our legal and regulatory obligations.

We rely on the following legal bases, under data protection legislation, to process your personal data:

  • Because processing is necessary for the performance of a contract with you, or to take steps before entering into a contract with you (for example, when you have made a purchase with us, we use your personal data to process the payment and fulfill your order).
  • Because we have obtained your consent (for example, when you contact us with a request, when you add optional information to your account profile, or if you consent to receive marketing communications from us).
  • Because it is in our legitimate interest as an e-commerce provider to maintain and promote our services. We always seek to better understand our customers in order to offer the best products and customer experiences. We use information about you to personalize your view of the Site, making it more interesting and relevant regarding the products and offers presented.

Who may have access to your information: Third-party service providers: We may use third-party service providers acting on behalf of Paris Femme to perform some of the services described above. For example, we share certain information with service providers who help process credit cards and payments, host, manage and maintain our data, distribute emails, conduct research and analytics, advertise, perform analytics, or administer certain services and features. We may also share information about you with our professional advisors, including accountants, auditors, lawyers, insurers, and bankers, if necessary. These service providers may change over time, but we will always use trusted service providers whom we require to take appropriate security measures to protect your personal data in accordance with our policies. We only allow them to process your personal data for specific purposes and, where applicable, in accordance with our instructions and the provisions of this Policy and applicable law.

Advertising and analytics services provided by others: We may allow our advertising partners to collect information about you to show you ads and content they believe may interest you. We also permit third-party analytics companies to collect information through our Services to help us understand how visitors use our Site and to evaluate the effectiveness of our ads. For more information about advertising and analytics services provided by others, please see our COOKIE POLICY HERE.

Data Transfers and Privacy Shield: Paris Femme is based in the United Kingdom, and we have operations and entities in the United Kingdom and other countries. As such, we may transfer your personal data to, or store or access it in, jurisdictions that may not provide data protection levels equivalent to your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions where we process it. When we transfer personal data from the European Union, the United Kingdom, or Switzerland to the United Kingdom, we do so relying on an approved data transfer mechanism, such as the Standard Contractual Clauses adopted by the European Commission. We also comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as defined by the U.S. Department of Commerce regarding the collection, use, and retention of personal data transferred from the European Union and Switzerland to the United States, respectively (collectively, the "Privacy Shield Principles"). Paris Femme has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. To learn more about the Privacy Shield program and to view our certification, please visit https://www.privacyshield.gov/. In accordance with the Privacy Shield Principles, we commit to resolving complaints regarding our processing of your personal data. Individuals from the EU, the United Kingdom, and Switzerland with inquiries or complaints about our compliance with the Privacy Shield program should first contact us. We also commit to referring unresolved complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim for more information or to file a complaint. JAMS services are provided to you free of charge. Under certain conditions, you may be able to invoke binding arbitration to resolve your complaint. Paris Femme is subject to the investigatory and enforcement powers of the United States Federal Trade Commission. If we share personal data transferred to the United States under the Privacy Shield with a third-party service provider who processes such data on our behalf, we will be responsible for the processing by that third party in violation of the Privacy Shield Principles unless we can prove that we are not responsible for the event giving rise to the damage.

European Residents: Data Subject Requests: If you are a European resident, you have the right to access the personal data we hold about you and to request that your personal data be corrected, updated, or deleted. You may also have the right to object to or request that we restrict certain processing. If you wish to exercise any of these rights, you can submit a request here. If you have a Paris Femme account, you can also view, update, and delete certain personal data by logging into your account.

Legal Basis for Processing: If you are a European resident, we process your personal data when:

  • We must use your personal data to fulfill our responsibilities under our contract with you (for example, processing payments for and delivering the Paris Femme products you ordered).
  • We have a legitimate interest in processing your personal data. For example, we may process your personal data for effective marketing activities, to perform data analysis, and to provide, secure, and improve our Services.
  • We must do so to comply with a legal obligation to which we are subject.
  • We must do so to protect your vital interests or those of another person.
  • We have your consent to do so, which you may withdraw at any time.

Questions or Complaints: If you are a European resident and have a concern about how we handle personal data that we cannot resolve, you have the right to file a complaint with the data protection authority in your place of residence. To obtain the contact details of your local data protection authority.

Privacy Rights in California: The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.) and the Shine the Light law (Cal. Civ. Code § 1798.83) grant consumers residing in California certain rights regarding their personal data. If you are a California resident, this section applies to you.

California Consumer Privacy Act: The CCPA requires us to disclose the following information regarding our collection, use, and disclosure of personal data. In the past 12 months, we have collected the following categories of personal data: identifiers; commercial information; demographic information (note that some demographic information may be considered protected classification characteristics under state or federal law); internet or electronic network activity; geolocation data; audio, electronic, visual, thermal, olfactory, or similar information; inferences; and other categories of personal data related to or reasonably associated with you. For examples of specific data points we collect, please see the "Information We Collect" section above. We collect personal data for the business or commercial purposes described in the "How We Use Your Information" section above. In the past 12 months, we have disclosed the following categories of personal data to categories of recipients:

Personal data category:

Recipient categories

  • Identifiers: Advertising networks, marketing partners, data analytics providers, market research platform, payment processors, order processing partners, customer support partners, Internet service providers, operating systems and platforms, other users, fraud prevention partners, cloud service providers, technical and system security maintenance providers
  • Commercial information: Data analytics providers, advertising networks, marketing partners, market research platform, payment processors, order processing partners, customer support partners, fraud prevention partners, cloud service providers
  • Protected classification characteristics under state or federal law, such as age: Advertising networks, marketing partners, market research platform, other users, customer feedback platforms
  • Internet or electronic network activity: Advertising networks, marketing partners, data analytics providers, internet service providers, operating systems and platforms, cloud service providers, fraud prevention partners, technical maintenance and system security providers
  • Geolocation data: Advertising networks, marketing partners, data analytics providers, internet service providers, operating systems and platforms
  • Audio, electronic, visual, or similar information: Customer support partners, market research platform, facility security partners
  • Inferences: Advertising networks, data analytics providers, customer support partners, fraud prevention partners, cloud service providers

Paris Femme does not sell your personal data. We allow our advertising partners to collect certain device identifiers and electronic network activities through our Services to display targeted ads based on your interests. To opt out of the use of your personal data for targeted advertising purposes, please see the "Advertising and Analytics Services Provided by Others" section above. Under certain limitations, California consumers have the right to (1) request to know the specific pieces and categories of personal data we collect, use, and disclose, (2) request the deletion of their personal data, (3) opt out of any "sale" of their personal data that may occur, and (4) not be discriminated against for exercising these rights. You can make a request to learn more or delete your personal data by emailing contact@parisfemme.com. Additionally, access requests can be made by calling +44 (736) 573-2119. We will verify your request by contacting you after receiving it to confirm your identity.

Privacy Rights in Virginia: The Virginia Consumer Data Protection Act (VCDPA) grants consumers residing in Virginia certain rights regarding their personal data. If you are a resident of Virginia, this section applies to you.

Consumer Rights: Consumers in Virginia have the right to: (1) access their personal data; (2) request correction of their personal data; (3) request deletion of their personal data; (4) obtain a copy of their personal data; and (5) opt out of the processing of their personal data for sale or targeting purposes. You can make a request to exercise these rights by emailing contact@parisfemme.com or by calling +33644657062 (France). We will verify your request by contacting you after receiving it to confirm your identity.

Privacy Rights in Colorado: The Colorado Privacy Act (CPA) grants consumers residing in Colorado certain rights regarding their personal data. If you are a resident of Colorado, this section applies to you.

Consumer Rights: Consumers in Colorado have the right to: (1) access personal data; (2) request correction of inaccurate personal data; (3) request deletion of personal data; (4) obtain a copy of personal data in a structured, commonly used, and machine-readable format; and (5) opt out of the processing of their personal data for targeting or sale purposes. You can make a request to exercise these rights by emailing contact@parisfemme.com or by calling +33644657062 (France). We will verify your request by contacting you after receiving it to confirm your identity.

Privacy rights in Connecticut: The Connecticut Data Privacy Act (CDPA) grants consumers residing in Connecticut certain rights regarding their personal data. If you are a resident of Connecticut, this section applies to you.

Consumer rights: Consumers in Connecticut have the right to: (1) access their personal data; (2) request correction of inaccurate personal data; (3) request deletion of personal data; and (4) opt out of the processing of personal data for targeted advertising purposes. You can make a request to exercise these rights by emailing contact@parisfemme.com or calling +33644657062 (France). We will verify your request by contacting you after receiving it to confirm your identity.

Privacy rights in other states: If you are a resident of another U.S. state and have questions or concerns about your rights under the privacy laws applicable in your state, please contact us at contact@parisfemme.com or call +33644657062 (France). We will assist you as much as possible to respond to your requests and questions regarding privacy rights in your state.

Contact us: If you have any questions or concerns regarding this Privacy Policy or if you wish to exercise your data privacy rights, please contact us at the following address: 

Operating company:
XYLENEX LTD
Registration number: 16744594

Head office address:
61 Bridge Street
Kington
HR5 3DJ
United Kingdom

Contact address:
Tour Oxygène
10-12 Boulevard Marius Vivier Merle
69003 Lyon
France


Phone: +33644657062 (France)
Email: contact@parisfemme.com